Home Blog Choice Home Warranty Awards: All You Need To Know

Choice Home Warranty Awards: All You Need To Know

If you’ve recently purchased a new home or are in the process of doing so, chances are you’re familiar with home warranty companies and the range of plans they offer to shield homeowners from unexpected repair and replacement expenses. However, it might come as news to you that certain home warranty companies receive annual recognition for delivering exceptional service and coverage to their customers.

The Choice Home Warranty Awards aim to spotlight the top home warranty companies in the US, drawing from thousands of reviews provided by actual homeowners. These companies undergo evaluation based on criteria such as coverage options, service quality, customer support, value for money, and overall satisfaction. Winning companies proudly showcase the Choice Home Warranty Award badge on their websites and marketing materials.

For homeowners, the Choice Home Warranty Awards serve as a valuable resource for finding reputable companies that offer peace of mind and comprehensive coverage for essential home systems and appliances like plumbing, electrical systems, heating/cooling units, and major appliances. In this guide, we’ll provide you with everything you need to know about the Choice Home Warranty Awards and how they can assist you in your quest for reliable home warranty protection.

What Are the Choice Home Warranty Awards?

The Choice Home Warranty Awards constitute an annual recognition program aimed at spotlighting the premier home warranty companies operating in both the United States and Canada. Every year, numerous home warranty providers undergo thorough evaluation based on criteria such as coverage options, service quality, pricing structures, and customer satisfaction. Those companies that garner the most favorable reviews and highest ratings are honored with the prestigious Choice Home Warranty Award for Excellence.

For homeowners, these awards serve as a valuable resource, offering guidance towards trustworthy companies that can be relied upon when needed. It’s essential to avoid the disappointment of investing in a home warranty only to face claim denials or the collapse of the provider. Opting for an award-winning company ensures access to solid coverage, responsive service, and a proven history of satisfied customers.

The evaluation process scrutinizes various aspects including:

  • Coverage scope encompassing systems and appliances (such as HVAC, plumbing, electrical, and major appliances)
  • Coverage limits and out-of-pocket costs for homeowners
  • Ease and efficiency of claim filing, as well as response times
  • Customer feedback and ratings across platforms like Trustpilot, Consumer Affairs, and the Better Business Bureau
  • Financial stability and longevity of the company

Ultimately, the Choice Home Warranty Awards identify providers deemed to offer homeowners the utmost value and peace of mind. For those seeking dependable warranties, these award-winning companies serve as an excellent starting point for their search.

History of the Choice Home Warranty Awards

Since their establishment in 2008, the Choice Home Warranty Awards have been a beacon for excellence in the home warranty industry.

Home warranties, introduced in the 1970s, have long provided homeowners with cost-effective protection for their vital systems and appliances. With the industry’s expansion came the imperative to distinguish reputable companies from the rest, thus prompting the inception of the Choice Home Warranty Awards.

Annually, an impartial panel meticulously assesses hundreds of home warranty companies operating in the U.S. and Canada. Criteria such as coverage options, service quality, customer satisfaction, and value are thoroughly examined. Those companies that excel in these areas are bestowed with the prestigious Choice Award, the highest honor in the home warranty industry.

Past recipients include renowned brands like American Home Shield, First American Home Warranty, and 2-10 Home Buyers Warranty. While major names often dominate, the Choice Awards have also shed light on smaller, regional providers. This diverse array of winners underscores that exceptional service and support can be found irrespective of a company’s size or market reach.

For homeowners, the Choice Home Warranty Awards offer a straightforward means of identifying reliable protection. Award-winners stand as paragons of excellence, having demonstrated their merit through evaluations by both experts and customers alike. When the time comes to select a home warranty for your most valuable investment, turn to the companies adorned with a Choice Award.

How Are Winners Selected for the Choice Home Warranty Awards?

The Choice Home Warranty Awards are selected each year through a rigorous evaluation process. Winners are chosen based on several factors:

Customer Reviews

Choice Home Warranty gathers feedback from customers regarding the home warranty companies they collaborate with, focusing on aspects such as overall satisfaction, value, service quality, and claims processing.

Through careful analysis, companies that consistently receive high average ratings and positive reviews accrue more points during the selection process.

Claims Handling

The manner in which a company processes claims and delivers service is among the most critical considerations. Choice Home Warranty assesses metrics such as the average response time to claims, the percentage of approved claims, and customer satisfaction with the claims process. Companies that demonstrate proficiency in delivering prompt, equitable claims resolution and service are regarded more favorably.

Plan Options

The variety of coverage and plan options provided by a company is also taken into account. Companies offering a broader selection of comprehensive plans at competitive prices are favored. Factors such as coverage limits, exclusions, and additional service call fees are scrutinized to gauge the overall value of the plans.

Industry Experience

A company’s longevity in the home warranty industry and their expertise hold significance. Established companies with a track record of success are prioritized, as they are perceived as more stable and trustworthy. Their years of experience indicate familiarity with common home systems and appliances, along with adeptness in handling claims.

Additional Perks

Certain home warranty companies offer additional benefits that enrich the customer experience. These may include features like mobile apps for submitting and monitoring claims, online resources with home maintenance advice, loyalty programs, and discounts on other home services. Companies that exceed expectations by providing comprehensive solutions for homeowners distinguish themselves.

In essence, the Choice Home Warranty Awards honor the leading home warranty companies that demonstrate excellence in customer service, value, claims processing, industry experience, and responsiveness to homeowner needs. Winners are meticulously chosen based on a synthesis of these critical factors.

Notable Winners of Choice Home Warranty Awards

The Choice Home Warranty Awards acknowledge outstanding home warranty companies and plans, evaluating them based on coverage, service quality, and customer satisfaction. Recent winners of note include:

American Home Shield

American Home Shield, a renowned home warranty provider, has received multiple Choice Home Warranty Awards.

Renowned for their extensive coverage and exceptional customer service, their plans encompass a wide array of major appliances, HVAC systems, plumbing, and electrical components within the home.

Offering affordable monthly premiums and minimal service call fees, American Home Shield ensures that home repairs and replacements are more economical for homeowners.

First American Home Warranty Corporation

First American Home Warranty Corporation, a prominent figure in the home warranty industry and recipient of multiple awards over several years, offers comprehensive coverage for both homeowners and homebuyers, safeguarding major systems and appliances within residences.

Renowned for its prompt, high-quality emergency service, First American excels in swiftly dispatching contractors for repairs around the clock, 24/7. Their mission is to provide customers with peace of mind by mitigating the inconvenience and expense associated with unexpected home repairs.

Home warranty companies that deliver exceptional service and coverage rightfully deserve recognition. The Choice Home Warranty Awards shine a spotlight on the cream of the crop, as judged by industry specialists and customer feedback.

Recognized entities such as American Home Shield and First American Home Warranty have demonstrated their dedication to customers by offering plans that deliver genuine value and service that exceeds expectations. For homeowners seeking reliability in their home warranty search, these award-winning companies serve as excellent starting points.

The Importance and Impact of Winning a Choice Home Warranty Award

Securing a prestigious accolade such as Choice Home Warranty’s top award can have a profound effect on a company’s prosperity and reputation. For homeowners, it’s crucial to take note of award-winning companies as it underscores their commitment to providing exemplary customer service and support.

Increased Brand Awareness

Receiving an industry award, particularly one as esteemed as Choice Home Warranty’s, elevates brand visibility and credibility. This recognition increases awareness among homeowners, positioning the award-winning company as a trusted and reputable choice for home warranty coverage. Moreover, the media exposure garnered from winning expands brand recognition to potential new customers.

Improved Customer Trust

Earning awards establishes credibility and demonstrates to homeowners that the company is esteemed by industry professionals. This enhances customer confidence and trust in the brand, leading homeowners to feel more inclined to invest in a home warranty policy from them. The assurance that the company is highly rated by an independent organization provides customers with peace of mind.

Attracting New Customers

The enhanced exposure and credibility obtained through winning an award lead to fresh business prospects. With the spotlight and validation from the award, attracting new customers becomes more straightforward.

Additionally, the company can leverage their victory on marketing materials, social media platforms, and their website to grab the interest of homeowners seeking home warranty providers.

Higher Employee Morale

Winning an award elevates team morale and motivation within the company. Employees experience a shared sense of success and fulfillment, leading to increased job satisfaction, productivity, and loyalty. The award serves as recognition and appreciation for their dedication and high-quality work.

In summary, the impact of winning a Choice Home Warranty award extends widely to both companies and their customers. These awards spotlight excellence, allowing homeowners to confidently select an award-winning provider to safeguard their most valuable investment. For companies, the rewards to business and company culture validate the hard work put into achieving such recognition, making it a worthwhile endeavor.


So, there you have it – the scoop on the Choice Home Warranty Awards and their significance for you as a homeowner. While any award is a nice recognition, these awards were established to deliver genuine value to consumers. The winners were chosen based on crucial factors such as coverage, customer service, affordability, and reputation. 

As you weigh your options for a home warranty company, consider the Choice Award recipients. They’ve been rigorously assessed and endorsed by an independent third party, offering you confidence that you’ll be well taken care of. With the right warranty at your disposal, let’s hope your next unexpected repair feels more like a minor inconvenience than a disaster. Stay secure, homeowners!

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