Home Blog 8 Ways to Remove counter.wmail-service.com Trojan

8 Ways to Remove counter.wmail-service.com Trojan

In the current digital environment, the landscape of cyber threats has evolved into a complex and formidable challenge, posing significant dangers to both individuals and organizations. Among these threats is the Counter.wmail-service.com Trojan, which serves as a Command & Control (C&C) server for the VenomSoftX malware.

This malicious software, a JavaScript-based Remote Access Trojan (RAT), and cryptocurrency hijacker, present a multifaceted threat by targeting cryptocurrency theft, clipboard manipulation, machine fingerprinting, and execution of harmful commands.

To effectively address the VenomSoftX malware and eradicate the Counter.wmail-service.com Trojan from your device, it is essential to adhere to a comprehensive set of procedures. This article aims to guide you through each step with detailed instructions and expert insights, ensuring the protection of your system against this pervasive threat. Let’s delve into securing your system against this menace.

How to Remove counter.wmail-service.com Trojan?

Follow below steps to remove counter.wmail-service.com virus in seconds:

Method 1: Use Rkill to Terminate Malicious Processes

The initial step in combating the Counter.wmail-service.com Trojan involves terminating any malicious processes currently active on your computer. This can be achieved through the use of a tool called Rkill, specifically designed to temporarily halt such processes, enabling you to proceed with further removal steps effectively.

Follow these steps to utilize Rkill effectively:

1. Download Rkill from a reputable source such as BleepingComputer.

2. After downloading, double-click the “Rkill.exe” file to execute it.

3. Rkill will automatically terminate any known malicious processes running on your system.

Pro Tip: Keep in mind that Rkill only provides temporary termination of malicious processes. Therefore, it’s crucial to proceed promptly with the subsequent removal steps without delay.

Method 2: Uninstall Malicious Programs from Your Computer

To identify and eliminate potentially harmful applications from your system, follow these steps:

1. Press the Windows key + R to open the Run dialog box.

2. Type “control” in the provided field and hit Enter to access the Control Panel.

3. Within the Control Panel window, locate and click on “Programs” or “Programs and Features,” depending on your Windows version.

4. Review the list of installed programs for any suspicious or unfamiliar entries.

5. Right-click on the questionable program and select “Uninstall” to initiate its removal from your system.

6. Follow the on-screen instructions to complete the uninstallation process.

Note: Exercise caution when uninstalling programs, ensuring that you only remove those suspected to be malicious. Deleting legitimate software can lead to unintended consequences.

Method 3: Remove counter.wmail-service.com Trojan from Windows

Follow these steps to remove malicious entries related to VenomSoftX or Counter.wmail-service.com from the Windows Registry:

1. Press the Windows key + R to open the Run dialog box.

2. Type “regedit” and press Enter to launch the Registry Editor.

3. In the Registry Editor window, navigate to the following path:


4. Search for any suspicious subkeys or entries associated with VenomSoftX or Counter.wmail-service.com.

5. Right-click on any suspicious subkey or entry and select “Delete” to eliminate it.

6. Repeat the process for the following registry paths:

   – HKEY_CURRENT_USER\SOFTWARE\Policies\Microsoft\Windows

   – HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Policies\Microsoft\Windows

7. Once you’ve deleted the malicious entries, close the Registry Editor.

Caution: Exercise caution when modifying the Windows Registry as it contains critical system settings. Ensure that you only delete specific subkeys or entries related to the Counter.wmail-service.com Trojan and VenomSoftX malware. Modifying other registry settings can lead to unintended consequences on your system.

Method 4: Remove Malicious Files and Folders from Windows

To locate and remove suspicious files and folders associated with the Counter.wmail-service.com Trojan or VenomSoftX malware, follow these steps:

1. Press the Windows key + E to open File Explorer.

2. Navigate to the following locations:

   – C:\Program Files

   – C:\Program Files (x86)

   – C:\Users\YourUsername\AppData\Local

   – C:\Users\YourUsername\AppData\Roaming

3. Replace “YourUsername” with your actual username.

4. Search for any suspicious files or folders within these locations.

5. Right-click on any identified suspicious file or folder and select “Delete” to initiate its removal.

6. If prompted for confirmation, click “Yes” to proceed with the deletion.

Note: Exercise caution when deleting files and folders. Ensure that you only remove those associated with the Counter.wmail-service.com Trojan and VenomSoftX malware.

Method 5: Reset Your Browser Settings to Their Defaults

VenomSoftX malware commonly alters browser settings to manipulate online activities. To reset your browser settings to their original defaults, adhere to the guidelines tailored for your particular browser:

Google Chrome:

To restore Google Chrome’s settings to their defaults, follow these steps:

1. Open Google Chrome and locate the three-dot menu icon situated in the top-right corner.

2. From the drop-down menu, choose “Settings.”

3. Scroll down the settings page and find the “Advanced” section. Click on it to expand the advanced settings.

4. Further scroll down to the “Reset and clean up” section.

5. Click on “Restore settings to their original defaults.”

6. To confirm, click on “Reset settings.”

Mozilla Firefox:

To reset Mozilla Firefox, follow these steps:

1. Launch Mozilla Firefox and locate the three-line menu icon positioned in the top-right corner.

2. From the drop-down menu, select “Help.”

3. Within the Help menu, opt for “Troubleshooting Information.”

4. In the troubleshooting information page, click on the “Refresh Firefox” button found in the top-right corner.

5. Confirm the action by clicking “Refresh Firefox” again.

Microsoft Edge:

To reset Microsoft Edge, follow these steps:

1. Launch Microsoft Edge and locate the three-dot menu icon positioned in the top-right corner.

2. From the drop-down menu, select “Settings.”

3. Scroll down to the “Reset settings” section.

4. Click on “Reset settings.”

5. To confirm, click “Restore settings to their default values.”

6. Once done, close and reopen your browser for the changes to be applied.

Method 6: Run a Full System Scan with an Antivirus or Anti-Malware Program

To confirm the cleanliness of your system and eliminate any lingering malware, it is advisable to conduct a thorough system scan using an antivirus or anti-malware program that is updated. If you already possess an antivirus program, ensure it is current and initiate a full scan of your computer.

If you lack an antivirus program, contemplate utilizing respected security software options such as:

  • Windows Defender
  • Avast Antivirus
  • AVG Antivirus
  • Malwarebytes
  • Norton Security
  • Bitdefender

Download and install a reputable antivirus or anti-malware program from the provided list or any other trusted source. After installation, ensure to update its virus definitions and conduct a comprehensive system scan to identify and eliminate any lingering malware or malicious files.

Method 7: Update and Secure Your System

Once you’ve successfully eliminated the VenomSoftX malware from your computer, it’s essential to adopt preventive measures to mitigate future infections. Adhere to these general security protocols:

1. Keep your operating system, antivirus software, and other applications up to date by installing the latest security patches and updates regularly.

2. Enable automatic updates to ensure continuous protection against emerging threats.

3. Exercise caution when downloading and installing software from untrusted sources to avoid potential malware infiltration.

4. Refrain from clicking on suspicious links or downloading attachments from unfamiliar emails to minimize the risk of phishing attacks.

5. Implement regular backups of important files to an external storage device or cloud service to safeguard against data loss in the event of an attack.

6. Utilize a reputable ad-blocker and consider integrating browser extensions that offer supplementary security measures, such as script blockers or anti-malware extensions.

By adhering to these measures and maintaining robust security practices, you can reduce the likelihood of encountering future malware infections and uphold the security of your computer system.

Method 8: Monitor Your System and Be Vigilant

After removing the VenomSoftX malware, it’s crucial to stay vigilant and continuously monitor your system for any abnormal behavior. Here are some additional steps you should take:

1. Regularly inspect your computer for signs of malware or unusual activity. Keep an eye out for changes in system performance, unexpected pop-ups, browser redirects, or unfamiliar processes running in the background.

2. Activate real-time protection in your antivirus or anti-malware program to detect and block potential threats as they arise.

3. Consider implementing a reputable firewall to provide an additional layer of security for your network traffic.

4. Exercise caution when granting permissions to applications and only download software from trusted sources.

5. Educate yourself on common malware delivery methods and stay up-to-date on the latest cybersecurity threats.

6. If you observe any suspicious activity or suspect your system may still be compromised, it’s advisable to seek assistance from a professional computer security expert or contact the support channels offered by your antivirus software provider.


Getting rid of the VenomSoftX malware and Counter.wmail-service.com Trojan from your computer demands a methodical approach. By adhering to the steps laid out in this guide, you can successfully eradicate the malware and fortify your system.

Keep in mind that prevention plays a crucial role in sidestepping future infections. Stay ahead of the curve by maintaining your system’s updates, utilizing trustworthy security software, and adopting safe browsing practices.

Should you require further clarification or assistance, don’t hesitate to reach out. Prioritize your safety and security!

Leave a Reply

Your email address will not be published. Required fields are marked *